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Thornbury Digital

Design studio · Singapore

Websites worth a second look.

contact@thornburystudio.com +65 8805 6769

06 — Questions

Questions

Twelve things people ask before they write to us, in the order they ask them. Answered in full, with the same numbers the Services page prints.

I — The short answer

A website starts from S$399. The real price is agreed with you over WhatsApp or email.

The scope, the pages and the changes window after launch are set out in your quote. Four things come with every build.

  1. 01The website itself, designed and built for your business — not a template
  2. 02A free audit
  3. 03An optional in-person session: an engineer walks you through your own site’s back end
  4. 04Changes after launch, for the window set out in your quote

Every other service is priced in full on the Services page.

II — A freelancer, an agency, or us

Six things that decide a project, and where each choice stands.

Six things that decide a project. The last row is where we are the weaker choice, and it is there on purpose.

A freelancer, an agency, or Thornbury: six things that decide a project.
What you are comparing One freelancer An agency Thornbury
Typical price A few hundred to a few thousand. Several thousand and up. From S$399, agreed with you.
Who actually builds it One person, working alone. A team you often never meet. A team, and every build is reviewed by more than its author.
Security and the back end Rarely reviewed, rarely explained. Usually handled, seldom shown. Checked in the free audit, and explained to your face.
Do you understand your own site afterwards Usually not. Sometimes, at a price. An engineer walks you through it in person.
After launch Often unreachable. An account manager, billed by the hour. Changes for the window set out in your quote, then Maintenance at S$60 a month if you want it.
Where we are the weaker choice The cheapest, if you can vet them yourself. Large, complex builds with big budgets. We are new, with a shorter public track record.

III — Twelve questions, in the order people ask them

  1. How much does a website cost?

    From S$399. The real price depends on what the site needs, and we agree it with you over WhatsApp or email. Every build includes the design, the build and a free audit; the scope and the changes window are set out in your quote. For the same brief an agency will usually quote several thousand; a freelancer, anywhere from a few hundred to a few thousand.

    In numbersFrom S$399 · the real price agreed over WhatsApp or email

  2. Why so much cheaper than everyone else?

    Because we are new. A studio still building its portfolio and its reputation prices for the work rather than the margin. It is not a smaller scope, not a template and not sent offshore — it is the same work, at a rate that reflects how long we have been doing it in public.

  3. What is included in a build?

    A complete site, designed and built for your business. A free audit. An optional in-person session, where an engineer walks you through your own site’s back end. The pages it covers and the changes window after launch are set out in your quote.

    In numbersOne site · one audit · one visit, if you want it

  4. How long does it take?

    Between one week and one month. Several technical people work on a build in parallel rather than one person working through a queue — which is also why every build is reviewed by someone other than its author. Some of that time goes to checking in with you before we proceed, not after.

    In numbersOne week to one month

  5. Do I need an audit before a redesign?

    We strongly recommend one, and it is free with every package. A redesign without an audit is guesswork. The audit protects what is already working, flags what is costing you customers, and tailors the rebuild to what it finds.

  6. Can you help with SEO if I already have a site?

    Yes, and it does not need a rebuild. It starts with the free audit. From there the SEO, AEO and GEO work is quoted against the state of your current site rather than fixed — both are open by enquiry while they are in development, as the Services page marks them.

  7. Do you really come and explain the back end in person?

    Yes, if you want it. One of the team visits and walks you through how the site is structured, how it is secured, and how to make changes yourself.

  8. What happens if something breaks after launch?

    It is covered for the changes window set out in your quote, at no extra cost. After that, small changes are charged small. There is no mandatory retainer.

    In numbersThe window in your quote · no retainer

  9. Can you help with Google Maps and reviews?

    Yes, as a separate bundle: Business Profile setup and optimisation, a review-request card, monitoring with an alert on any negative review, and a monthly report. One thing to be clear about: every customer gets asked, and none are filtered out. Review-gating is against Google’s policy and risks the profile being suspended.

  10. Do you work with start-ups, or only established companies?

    Both, and we are open to partnerships. For either, the price starts from S$399 and is agreed with you over WhatsApp or email.

  11. What if I need a bigger site?

    Tell us the scope, and we quote it properly once we know what it is. The price is agreed against it, from S$399, and the pages it covers are set out in your quote.

    In numbersAny size: quoted against the scope, from S$399

  12. How do I start?

    Send us the link to your current site, or describe the project. WhatsApp is fastest; email is fine. The audit is free, and there is no obligation.

IV — Still want to ask directly?

Send the link, or tell us what you are building.

The audit is free either way, and we will say honestly whether you need us.

WhatsApp, the fastest Email is fine too